Reference

Privacy Policy for Your s60 Account

This page explains what we collect, why we collect it, and how we use it when you open an account or send a privacy request.

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s60 Privacy Policy for Your s60 Account
REACH US DIRECTLY

How to Reach Us

When you want a correction, a deletion check, or a question answered, use the contact paths below and include the phone number or email on your…

In-app chat Send a privacy request from the chat panel with your registered email or phone.
Email desk Write from the address on file and mention whether you want correction, deletion, or…
Web form Use the form when you prefer a structured request.
HOW WE HANDLE

Data Handling You Can Check

We handle this policy area around four checks: collect only what the account needs, limit who can open the record, keep logs for security and dispute handling, and…

Collection

We record the details you submit at sign-up, plus device and session signals that help us prevent duplicate access, verify…

Cookies

Session cookies keep you signed in and help us remember language choice and page state.

Access control

Only staff with a clear task can reach sensitive records, and they use internal tools with logs turned on.

Retention

We keep data only as long as the account, a dispute, fraud checks, or a legal duty requires it.

Your requests

Where local law permits, you can ask for correction, deletion, a copy, or a restriction on specific uses.

Contact route

If you want a policy question handled by a person, use the contact paths on this page.

Common Privacy Questions From You

These questions cover the most common things people ask about how we handle personal records, payment trails, and account requests. If your situation is different, send us a direct request through the contact paths above and we will respond through the same channel after a short check where needed.

We keep the details you send for sign-up, the device and browser signals that help with access checks, and the payment trail that matches UPI, Paytm, PhonePe, or Google Pay transfers where those are used.

Yes. Session cookies help keep you signed in, remember your page state, and reduce repeated checks. We also use similar tools for error handling and to detect unusual access patterns.

Yes, where local law permits. Send the request through chat, email, or form, and add the account phone or email so we can confirm the sender before we change the record.

If you use UPI, Paytm, PhonePe, or Google Pay, we store the trail needed to match the transfer, check for misuse, and resolve a dispute. We do not keep more than the task requires.

Only staff or service partners who need a record for account setup, security, payment matching, or support can reach it. Access is limited, logged, and kept under internal controls.

We keep it for the time needed to run the account, meet legal duties, handle a dispute, or prevent fraud. After that, records are removed or masked when the system allows.

Use the contact route that suits you best and include the phone or email on your account, plus the change you want. That helps us verify you and answer in one thread.

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